Visitor Restrictions for Mary Bridge Children's

To protect patients, staff and visitors from the spread of coronavirus (COVID-19), the following visitor restrictions are now in place at Mary Bridge Children's Hospital and Outpatient clinics:

Pediatric Emergency Department and Outpatient Clinics

If you can answer “yes” to either of the following questions, please contact your clinic for instructions before you come for your appointment.

  • Are you showing any symptoms, including cough, fever, shortness of breath, or symptoms of a common cold or flu?
  • Have you had any contact with someone who has a suspected or confirmed case of COVID-19?

If you do come to the emergency department or an outpatient clinic, we will be screening everyone with these same questions when they arrive.

Patients who can answer yes to either of the questions above and are coming to the emergency department or clinic for care will be given a mask to wear.

All patients and caregivers in Mary Bridge outpatient clinics are required to wear a mask. You will be provided with a mask if you arrive without one.

  • Only one parent or caregiver is allowed to accompany pediatric patients to the Emergency Room or to an outpatient clinic appointment.

A caregiver is someone who is needed by the patient in order to be treated in the hospital or clinic. The patient is physically, developmentally or mentally unable to complete the hospital or clinic visit on their own.

  • Example: a mother bringing a two-year-old child into a clinic or ED

Outpatient Surgery / Procedural Areas

  • Pediatric patients arriving for outpatient surgery may have one parent or caregiver. All patients and caregivers are required to wear a mask. You will be provided with a mask if you arrive without one.

Hospital Visitor Screening

All visitors to our hospitals will be screened for symptoms at the entrances.

  • Do you have a fever, cough, shortness of breath or symptoms of a common cold or flu?
  • Have you had contact with someone suspected or confirmed to have novel coronavirus (COVID-19)?

If the answer is “yes” to either of these questions, you will not be allowed to enter the facility. We will also encourage you to contact your primary care provider or use Mary Bridge Children's Virtual Urgent Care.

If you have an appointment at an outpatient clinic in our hospital building, you will also be screened before you can enter.

Mary Bridge Children's Hospital (Inpatient units) Visitor Restrictions

  • To maintain the social distancing guidelines that have been proven to help slow the spread of COVID-19, we have limited the number of people who are allowed to visit pediatric patients.
  • Each patient is allowed only the same 1 – 2 parents or caregivers for the entire length of their hospital stay. They must follow guidelines for universal masking, physical distancing, and monitoring for signs of illness. No other visitors are allowed at this time.
  • Parents or caregivers will be given an identification badge to help identify them to staff.
  • If you are not at the hospital to receive care or to accompany a patient, you will not be allowed to enter.
  • Staying Overnight: Two parents or caregivers at a time can stay overnight with child. A chair bed with linens is available for adults to sleep at their child’s bedside in the medical-surgical units. Kitchens and showers are also available. Limited Family Housing may also be available. Read more about our Tree House Family Housing.

Valet Parking Service

During this time, we will not offer our normal valet parking service at our hospitals. However, staff members will be available at hospital entrances to direct you to parking locations.

Gifts for Patients

To help ensure the safety of our community and employees, guidelines will be in place for store occupancy, social distancing, masking and hand hygiene.

Mary Bridge Children's Health Center Gift Shop
Hours: Monday - Thursday, 9am to 3pm
Phone: 253-403-1405

MultiCare Tacoma General Hospital Gift Shop
Hours: Monday - Friday - 9am to 4pm
Phone: 253-403-1488


There are a number of parking options available near the Mary Bridge Children's Hospital campus. Read more about parking options.

Information Desk

Mary Bridge Children's Hospital and MultiCare Tacoma General Hospital share an information desk, which is located by the Martin Luther King Jr. Way entrance to the third floor Olympic lobby. Staff and volunteers are available to help locate patients, staff and departments. Information about buses, taxis and other transportation also is available.